Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Floyd's Tire & Car Care is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Floyd's Tire & Car Care we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

BBB A + Rating
ASE (Automotive Service Excellence)
AAA Approved Auto Repair
NW Chamber
AASP
BG Products
Valvoline
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Drove in from Ohio Friday night. Car broke down on busy I-70. Called AAA for auto shop recommendations, they gave me two that were the closest. Called the first only to be told can't help us. Second call was to Floyd's. They said get car there in the morning and we'll look at it. Dropped car off, spoke with Nikki and left. Returned a few hours later and was told all checks came back good (no codes or mechanical history showing why it broke down). They ran car thru the paces and still found all okay. I cannot thank the team there that Saturday enough for looking into our car issue. This allowed us that peace of mind to drive back home. We highly recommend Floyd's to everyone who has auto needs. They are fair, friendly and go well above expectations for service. quotes-image
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I drove to St. Louis area for a business meeting. 6 hour drive. Had some issues with my Dodge Durango on the way down, but made it in time for my meeting. When meeting was done for the day(around 6:30) I tried to start my car and found it would not start. I called Floyds. They had a tow truck there within an hour. The next day, by 2 pm they had left me a message saying it was fixed and I could come and get it. AND...the price for towing and repair were acceptable. Very fair and car now works as it should. Thank you Floyds.quotes-image
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